Privacy Policy
1. Introduction
The Paun Family Chiropractic and Wellness is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our A2P messaging services. By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following types of information:
Personal Data: Identifiable information such as your name, email address, phone number, and any other information you provide.
Message Content: The content of the messages sent or received through our services.
Usage Data: Information on how you use our services, including your IP address, browser type, and operating system.
3. How We Use Your Information
We use the collected information for various purposes:
To provide and maintain our services.
To notify you about changes to our services.
To allow you to participate in interactive features of our services.
To provide customer support.
To gather analysis or valuable information so that we can improve our services.
To monitor the usage of our services.
To detect, prevent, and address technical issues.
4. Legal Basis for Processing Personal Data
We process personal data under the following legal bases:
Consent: You have given your consent for processing your personal data.
Contract: Processing is necessary for the performance of a contract with you.
Legal Obligation: Processing is necessary to comply with a legal obligation.
Legitimate Interests: Processing is necessary for our legitimate interests, provided your interests and fundamental rights do not override those interests.
5. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
7. Sharing Your Information
We do not share your personal data with third parties except in the following circumstances:
With your consent.
For external processing by trusted partners who work on our behalf, provided they adhere to our privacy policy and security guidelines.
For legal reasons, such as compliance with applicable laws or in response to valid legal requests.
8. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.